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FAQ

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If we didn't answer your question below,

Feel free to send us a message or

give us a call at 1-888-851-9333 Ext 1

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  • Are you a Dispensary or a Production Facility?
    Actually, we are Both! We are the first Farmgate location in Toronto, which means we have our retail storefront attached to our production facility, that's right... you can see where all the magic happens!
  • Do you carry other brands other than RC Supply Co at your store?
    Yes! We sell a wide variety of high-quality cannabis products, specially curated. You're guaranteed to find something for you, just ask your budtender.
  • What makes your location so special?
    Besides being the 1st ever farmgate in Toronto, and second in the entire country. We are the production location of some incredible brands; RC Supply (craft cannabis), Hash Co, Glenn’s, Rollin Treetopz & Mod, where customers can share feedback directly with the team and truly feel apart of the process! Beyond that, we are always offering monthly promos, discounts, loyalty perks, and more! We are community focused and honor perks for local Humber College staff & students, and even certain benefit members!
  • Do you give facility tours to the public?
    At the moment we are not offering facility tours to the general public because the safety & health of our plants is our top priority. While in-store, you can view some mother plants through a window & cameras.
  • Do you have a membership program?
    Yes, We have a loyalty membership! Stop by our retail storefront to sign up so you can start saving!
  • What do I do if I have an issue with a product I purchased at your location?
    Cannabis products in original condition can be refunded within 14 days of purchase. Cannabis products purchased at a discount is FINAL SALE. Accessories are final sale unless item is defective, than it can be returned within 14 days of purchase.
  • What makes your Flower “Craft ” or “Top Shelf”?
    Our dried flower is hang-dried, hand-trimmed, hand packaged and grown in small batches. Without the use of pesticides and radiation, we mixing our own nutrients by hand.. RC Supply focuses on top quality genetics with strong cultivators. Throughout our trimming and packaging processes we are grading the bud to ensure that each and every bag has a wow-factor. Customers can expect premium buds in every pouch and strictly whole-flower pre-rolls, with no trim or shake used.
  • What’s the best way to stay up to date with new sales and product updates?
    The best way to stay up date is to follow us on Social media or subscribe to our email list. Our links to our social media accounts can be found at the top of the page.
  • Are you hiring?
    Interested in working with us? Keep your eye out for job postings on Indeed! We encourage you to submit your resume to info@medzcannabis.com
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